Mobile App maintenance
Enhance/Optimise UI to a friendly outlook
Evolving needs and features need constant updates and may also result in new issues.
Our support coverage will keep your business running smooth
With complete IoT care plan, you benefit from end 2 end support of your automation systems that would have become integral to your work /daily living.
Our flexible model provides outcome based maintenance covering the following key service areas for your IoT applications/systems
As implementors of IoT solutions we can support and maintain the systems better than anyone else. Base support scope includes:
- Incident management
- Problem management
- Change requests
- As you grow and expand your requirements change
- You may want to enhance your IoT system features & capabilities
- Enhancements cater to multiple objectives such as scaling up or scaling across by including other solutions that complement existing IoT ecosystem
How it works
Experience a different level of ease and benefits when we manage your Internet of Things systems
Delivering IT solutions that enable you to live smarter.
Our IoT support services are purpose fit to improve the usability of the system modules, applications and data.
Why Choose Us
Let us change the way you think about technology.
Frequently Ask Questions.
If you have any questions reqarding our support services, do refer to our FAQ
IoT application as we are aware have a wide technology footprint and are best serviced by IoT consultants who can analyse the system end to end and not just in silo.
ioTTree has invested in R&D of various technologies and with the help of expert consultants one of our solution tenet is to optimise individual components and work towards making the the overall highly efficient and robust.
Most companies offer Managed Support or consultants on Time and material basis, the scope of work best determines the model. ioTTree has an outcome driven or ticket based pricing that is cost effective and sustainable.
It is not mandatory for onsite presence except in some cases where the application is critical for the organisation and quick fix or work around is possible only with an onsite presense.
SLAs that govern the managed services define what is the response and resolution times for different priority and severity of incidents.
The KPIs that apply to embedded systems or applications for e.g. MTBF and MTTR are mutually discussed in order to prioritise the service